Renee H.
September 22, 2023
The room was clean the room was nice the nurse was vice nice he
Phillip H.
September 22, 2023
Karen is great!
Ariana P.
September 20, 2023
I am spacing on her name, but she was great! This was 9/19 in Murfreesboro
Durward B.
September 20, 2023
Alex was very professional.
Niccolette P.
September 20, 2023
The sleep technologist and the physician were great. I do suggest that in the future the technologist should remind patients that they are being recorded even though there is a sign. Once in my room I was given a lot of information and the entire the sign was blocked by the technologist and even though I knew (not from being told), it never crossed my mind. I did not notice the sign until after changing into my pajamas and sitting in the chair so a reminder would be helpful. Also the bed was very uncomfortable as 5woke up stiff and with back pain so maybe a good mattress cover would add more comfort if a better mattress is not in the budget. And lastly, I would like to note that not everyone I spoke with over the phone was friendly or professional. The first lady I spoke with was a little rude and short when scheduling and discussing payment, but the lady that called the day before my appointment to ensure there were no questions was great.
Dianne K.
September 18, 2023
Kathleen was very professional and put me at ease. She answered all my questions
Judy T.
September 15, 2023
Ashley made it much easier then I expected. She was so sweet and knowledgeable. Thank you Ashley. Judy Taylor
Melva P.
September 13, 2023
Great staff !!
Aliceia P.
September 12, 2023
I sacrificed a lot of money for my study. I was so miserable during the study because of my other health conditions. I'm trying not to worry that my results didn't come through accurately. I kept having to urinate throughout the night and was in so much excruciating pain. I know that I aggravated the person that was assigned to help me. I wasn't told how I will find out my results. I try calling and left a message it's been over a week and I was never called back from before my sleep study happened. I had only a couple of questions about how to be prepared for the study. No one has returned my call and I never get an answer.
Joshua M.
September 11, 2023
Kathleen did a great job! She made me feel comfortable during my stay and made the whole process easy. Very good at what she does.
Kenneth H.
September 9, 2023
You need to provide something that will get all the goop from the leads off your head
Heather W.
September 9, 2023
Got lost in the building trying to find it
Benjamin S.
September 7, 2023
Great staff!
Ernest H.
September 7, 2023
Geraldo, aka “G”, was my contact person at the center. Not only was he very professional, but was extremely kind and patient as he made me feel comfortable with my first time in the lab. His kindness allowed me to ask questions related to my session and reasons for being there as well. I can’t thank him enough for such a wonderful experience! All of the Ascension’s Staff has always been a pleasure and very accommodating. Keep up the great work!
Vickie R.
September 6, 2023
Bonus - got a coffee from freshly-brewed pot before late departure.
Daniel H.
September 4, 2023
The technologists were amazing and easy to work with. They explained everything and were very helpful.
Judy H.
September 3, 2023
I think that the rooms definitely need to be updated.
Robin W.
September 3, 2023
The bed was to hard for me
Lillian C.
September 2, 2023
Millet (sp?) was fantastic and a true blessing for our nervous child.
Yolanda F.
September 2, 2023
My experience was rated good because I struggled not being in my own bed and it was uncomfortable. But that was me, everything else was excellent.
Reva O.
September 2, 2023
I had a great person doing it and explained every thing as he was doing it
Matthew M.
August 31, 2023
That bed is hard as a rock
Leo F.
August 31, 2023
Sleep center facility itself was very cold, had to turn A/C up in my room and get extra blanket. Aside from that, everything was great!
Nicole F.
August 30, 2023
Karen was very kind and attentive and thorough.
John T.
August 29, 2023
Everything was wonderful. Although I was told I would be sleeping in a recliner as the parent. I was not aware it was a recliner that barely reclined. Making adjustments to these accommodations would be nice for family with the patient. G was wonderful! Knowledgeable, polite, and attentive. He should be cloned in the healthcare world! Thank you!
Myer L.
August 27, 2023
Erica took wonderful care of me
Jeanne H.
August 27, 2023
My technician, Tracy, was professional, knowledgeable and also kind and generous! She had the same cheery demeanor when I left that she had when I arrived! No matter what I asked or what I needed, she provided it with a wonderful attitude! SHE made the experience palpable !!!!! Give her a raise!!!!!!
Brooke E.
August 26, 2023
McGuire was an excellent tech. Helpful, respectful, great communication.
Sherri W.
August 26, 2023
Farhan was wonderful! I as an RN really appreciated her care!
Tressie S.
August 25, 2023
Bed and pillow very comfortable would have liked too have more pillows but overall very excellent experience
Jodi J.
August 25, 2023
Technician was wonderful! She was very friendly and explained everything and answered my questions. She was very thoughtful and compassionate and made me feel quite comfortable. Tracy rocks!
Raymond S.
August 25, 2023
My Sleep Technologist, Jaimee, was excellent. She is a very friendly and caring person and a highly competent medical professional. She answered all of my questions and I had great confidence in her medical skills.
Amanda J.
August 24, 2023
My sleep Technolist was AWESOME!!! Loved her!!! Only thing is I left My pillow lol. That was my fault.
Ilya V.
August 24, 2023
My only complaint is that the mattress was very uncomfortable and made my hips and back hurt.
Terri G.
August 23, 2023
The Sleep Technician was friendly and helpful. Great job
Jayne D.
August 21, 2023
Farmin was wonderful!
Gary C.
August 21, 2023
The nurse was very courteous and knowledgeable. The room was clean ,but the bed was a bit too firm.
Misty R.
August 19, 2023
Kendrick was very good. Great with patients and attentive. You should make rooms more inviting for patients. A cozy environment would help patients sleep. Soft blankets, white noise, etc.
Mack S.
August 19, 2023
The technologist was awesome!
James K.
August 19, 2023
I wasn't aware that I had to leave so early in the morning. Other than that it was absolutely nice.
Carlton R.
August 18, 2023
Tech was great and very professional.
Chad M.
August 17, 2023
Jamie was excellent! She walked me through the whole process with ease.
Wayne H.
August 17, 2023
Very pleasant and professional experience. W.b.hadley
Travis P.
August 17, 2023
Ashley, very friendly, caring, helpful & very good information & instructions.
Randy D.
August 17, 2023
My tech was spectacular. Very knowledgeable.
Frank J.
August 16, 2023
Was very satisfied with the doctor
Pradit K.
August 15, 2023
The mattress to sold.
Pamela G.
August 12, 2023
If I had to come back I would want to have Jamie she was wonderful
Brian B.
August 12, 2023
The tech, T, that was on duty for my sleep study was outstanding! She did an amazing job making sure i was taken care of and comfortable even though the AC was not working when i got there. I really hope she gets this or can see this because she DEFINITELY deserves recognition for being an amazing employee and person. The only issue i had was for the instructions on where to go. In my email it was listed as suite 405 but was actually suite 450. It created a little confusion trying to find where i was supposed to be.
Tiffany G.
August 11, 2023
The sleep tech was very knowledgeable and really made me feel at ease. She was awesome!!
Daron H.
August 10, 2023
My therapist ( Alex) was very professional and knowledgeable. She made me feel very comfortable that I was in good hands. The facility and rooms was excellent. Everyone I met was very pleasant and professional. I was very appreciative of the staff allowing me to stay extra time so I can make my appointment at the VA. If I had to do another sleep study I would definitely want to do it again at the St Thomas asleep center.
Levoris S.
August 8, 2023
The sleep tech (Kaylee) was very patient and professional.
Donald H.
August 8, 2023
The only issue I have is how long it takes from the initial Docs visit to string up appointments to my second sleep study was more than 4 to 5 months. If you’re being told that you have server sleep apnea and it takes that long for everything to be done. There’s an issue.
Jeffrey K.
August 5, 2023
Maguire was excellent.
Michael S.
August 5, 2023
Gerardo, the sleep lab tech, was professional, knowledgeable, and very personable.
Brent B.
August 4, 2023
Much better than expected! My tech was very infomative and made the whole experience comfortable. Please pass on a thank you to Tracy as she did an awesome job! Thank you
Cara B.
August 4, 2023
need to have extra pillows for those of us that forget or didn't think it was necessary!!
Kymberli W.
August 3, 2023
My Sleep Tech was wonderful! She explained everything very well & made sure I was comfortable. As someone who doesn’t go to sleep until 11/12:00 at night, it was surprising to be awakened at 5:30 am. I did let my Sleep Tech know this & we began the sleep preparation process after 11 pm. I think I fell asleep close to midnight. I am curious to know how complete the study was. I was told upon scheduling that the testing was until 7 am.
Freida C.
August 1, 2023
I was so anxious over having this study done. My technician Carrie was amazing and understanding about my concerns. It took awhile to get me settled in. I felt wonderful when I woke up this morning !!!
Lolita K.
July 30, 2023
Roger and Karen were both very helpful with making my stay as comfortable for my sleep study.
Cindy H.
July 29, 2023
It was really clean. The people was nice and respect. They did a very good excellent job.
Mark D.
July 29, 2023
Would be nice if bed was adjustable
Guadalupe C.
July 29, 2023
The technologist was very kind.
Jason R.
July 27, 2023
Would be good to let folks know when someone will call about the results after the study is done. It’s been 7 days and I’ve heard nothing?
Earl C.
July 26, 2023
Did not know Midtown St. Thomas facility existed. Your great tech (cannot recall name) reminded me it used to be Baptist Hospital.
Daniel J.
July 26, 2023
Karen was awesome, she is an excellent sleep Technologist! She was very professional, polite and made me feel very comfortable with the whole process.
Judith B.
July 24, 2023
Tracey was excellent😃
Karen H.
July 24, 2023
I'm not real sure why I had a second sleep study done just to get the B Pap when I just had one for the C Pap?? Everything was the same. Anyways, T the Tech was awesome! Much prefer this location over the Hendersonville location. Thanks.
William R.
July 24, 2023
Everything went perfect; no problems and very competent / professional. Sleep room was clean and comfortable.
Penelope P.
July 21, 2023
Our Technologist was amazing! He handled my little girl with such care and respect. I am extremely thankful!!
Antoinette B.
July 20, 2023
It was a very good experience
Isabella F.
July 20, 2023
T is AWESOME! She’s very informative and so sweet and gentle with kids! She made our experience so nice!
Jacobi B.
July 19, 2023
Serval times the technologist had to come into the room to adjust a some cords and every time they came on they turned on the light. Recommended that they have a night light they can carry in with them in order to see instead of turning on the main light.
Makayla M.
July 19, 2023
I did not feel like i was diagnosed correctly. But the techs were very nice and friendly.
Braxton W.
July 17, 2023
Karen was wonderful, she made my son feel very comfortable and answered all of his questions with explanation
Donald M.
July 14, 2023
Technologist was outstanding
Randall C.
July 14, 2023
Tanisha was great 💯 really good experience
Susan C.
July 14, 2023
Excellent staff and facility. Person making patient calls should not have this position. It seemed her goal was to make as many calls as possible in the shortest amount of time. Her voice was barely a whisper and she talked as though she were in a race. I am over 70, and have age-related hearing loss. The phone number seemed to be a personal cell phone. I had to ask her to repeat the information several times. I have received several calls from this person and the same problems existed with each call.
Justin C.
July 14, 2023
The nurse that was working during my visit that helped me with everything was amazing! I cannot say enough good things about her! She answered all my questions, was incredibly knowledgeable, put my anxiety about the situation at ease, and made a pretty uncomfortable experience much better. She was fantastic and a great ambassador for your medical facility.
Brenda W.
July 14, 2023
Jamie, the technologist, made the whole process a pleasure!
Tanisha H.
July 13, 2023
Nurse Tanisha was excellent.
Elizabeth M.
July 12, 2023
Carrie was very professional and explained everything thouroughly to me before the sleep study. She took excellent care of me through out the night. I would not hesitate to tell my friends about my experience and advise them to come here if they need a sleep study. Thank You, Elizabeth Mason
Cynthia M.
July 12, 2023
Technologist during the actual study was terrific. She was very knowledgeable and very patient.
Jeffrey P.
July 11, 2023
Had a good experience, they accommodated my sleep schedule allowing me to come in at 2:30am. Very friendly staff put me at ease. Not as bad as I thought it would be for sure.
Freya M.
July 9, 2023
The overall process was very difficult for my child due to her anxiety and sensory issues, however Maguire worked hard to make us as comfortable as possible.
Patricia L.
July 8, 2023
Everything was easy and pleasant. The staff was very friendly.
Johnny R.
July 7, 2023
I was fearing that it would be a horrible experience, but I’m blessed to say I was wrong. The gentleman that was helping me and instructing me was very hospitable and made me feel right at home even though I had a bunch of wires on me I still slept well.
Rocco M.
July 6, 2023
The bed was terrible. It was the softest bed I’ve ever slept on. It cost me back pain throughout the night.
Phillip B.
July 6, 2023
Jamie my sleep tech was amazing she did an outstanding job
Hevi Q.
July 2, 2023
Excellent
Marietta C.
July 1, 2023
Jaime and Alex were professional and very helpful.
David F.
June 28, 2023
The air in the room was very dry which made breathing through nose difficult as the nose got very dry and swelled closed and had to breathe through mouth. Would have rated excellent for room had there been a humidifier or such. Make the humidity level optimum for proper testing otherwise was excellent
Albert M.
June 26, 2023
The technician was great and very informative. She made me comfortable. I felt confident in her knowledge and she helped me through the whole process. Thank you.
Zachary J.
June 26, 2023
This was my first time completing a sleep study and I was pleasantly surprised at how easy it was. The directions and prep materials given made it easy to know where to go and I appreciated the center proactively calling me (the day of) to see if I had any questions. My sleep technologist was amazing, very helpful and respectful and caring. She made sure I was comfortable and took the time to go through the entire process with me and explain what all the devices were and what they measured. Overall, a very comfortable experience for a test that is slightly disruptive. I would definitely recommend this Center for Sleep to others needing such a test.
Amanda G.
June 24, 2023
The sleep tech was amazing!!
Nancy B.
June 24, 2023
I am sorry if I say his name is wrong I think his name is start with K He is amazing , he is experienced even though he is not working there for long time he is professional and I hope him the best future. He was nice and the best thing he got me my coffee in the morning. I am Muslim and I do ware my scarf he was very respectful to me and I don’t see that so often
Sharon G.
June 22, 2023
Everyone was nice and courteous
Bertha B.
June 22, 2023
I was very satified with whole experience.
Connie M.
June 21, 2023
Such a great experience. The instructions upon leaving were very vague. It was just”you can leave whenever you would Like to.” Nothing about what happens now. That’s The only iffy part about it. Thanks for doing a great job
Ruby M.
June 21, 2023
Our sleep tech (Millet?) was wonderful! My 3-year-old is very sensitive and can be very shy, but he made her feel so comfortable that she couldn’t stop talking. He made what could have been a stressful experience so easy and cared for my daughter so well. Thank you for your patience and kindness!
Michelle R.
June 20, 2023
Callye was knowledgeable and professional. I appreciated her capable and kind attitude.
Deborah W.
June 20, 2023
The only reason for the one lower rating is because I had to call to get scheduled. However it was explained that people are on vacation, etc., making scheduling difficult. Once I called it was excellent. My technician, Kallie, was very kind and gentle. I enjoyed her company.
Roger S.
June 20, 2023
Carrie the technician was really good and solicitous. I would give her and the entire experience a Five Star rating.
Keith D.
June 17, 2023
Jamie was very professional and courteous. Everyone was kind and helpful.
Lilli F.
June 16, 2023
I was apprehensive going, but the experience was great. My nurse, Tracey was wonderful!
Margaret L.
June 15, 2023
My Tech, Tracy, was super nice and full of knowledge. She performs her job well and is very friendly and respectful. She made me feel very comfortable.
Ana L.
June 14, 2023
My experience was excellent from the beginning when they gave me the appointment, the instructions were clear and in my language (Spanish) the staff was very attentive and courteous; especially Miss Jenny, who treated me with great kindness and respect, I highly recommend this place
Tamela W.
June 13, 2023
Jenny was professional. She is an asset to your center.
Deborah I.
June 12, 2023
This was a great experience
Susan S.
June 10, 2023
Each part of this process was easy and effortless. Thank you
Eddison F.
June 10, 2023
My only complaint is that finding the Sleep Center was difficult. If the directions simply stated that one needs to go to 114 Saundersville Rd and ring the doorbell to be attended, it would be much more simple. The door was locked so I assumed that it was closed. That prompted me to drive around the whole complex looking for the sleep center. Once inside, everything went extremely well.
Samuel D.
June 9, 2023
The bed is too firm. I could not move in it once I laid down. I would have slept better in a recliner.
Leslie W.
June 8, 2023
Only issue was my rooms air unit was out which made it a little uncomfortable for sleeping. My technician G was very attentive to my needs, even brought in a box fan to help cool the room. He was amazing all throughout the night!
Timothy W.
June 7, 2023
I don’t know how a person can receive a good result from the sleep study. I had difficulty getting to sleep, I woke when I did get to sleep for reasons that were normal for me twice. At two o’clock I when to sleep when I got back to bed to be woke by the tech just before 5:00. When I got home I went to bed and slept uninterrupted for three more hours. Also there was banging in the hallway that woke me up.
Marsha S.
June 6, 2023
Jenny was great! Very professional and made me feel comfortable. I really appreciated her attention
Edith H.
June 6, 2023
Roger was great and very professional. It was a great experience.
Mary A.
June 5, 2023
Karen the Tech was great
Edna B.
June 3, 2023
You can't improve on excellence
Calvin S.
June 3, 2023
Ashley was top notch, made it a very easy experience with my young child.
Emmalynn S.
June 3, 2023
Alex was super. She did an incredible job with my daughter
Kathy C.
June 2, 2023
Many thanks to my technologist, Mohammed. He was wonderful in explaining everything and kept me untangled. 🙂l
Charles F.
June 1, 2023
Every thing went great Thanks
Eric W.
May 30, 2023
Provide a totally dark room, with no outside noise. Too much light in the room. Lots of talking and other noises outside the room
Shelby T.
May 29, 2023
Wish the room could have been darker, brightness from monitor made it hard to sleep. Also would have like the option to go to the bathroom without having to call for help.
Catalina R.
May 29, 2023
Roger is an excellent sleep technologist I recommend him to everyone very friendly and attentive
Robert P.
May 26, 2023
My sleep tech was outstanding.
Jessica J.
May 26, 2023
My sleep technologist Alex was excellent!
Denise S.
May 25, 2023
Tech was super friendly and made me feel comfortable. She has such a great rapport with patients!
Mathew O.
May 24, 2023
I didn't sleep very well, hope that didn't affect results.
Rita A.
May 24, 2023
Signage at the center was not clear. Address and suite location was given but building signage was unclear
Annalise W.
May 24, 2023
A separate bed (not recliner) for parents that have to attend with kids would be best. Otherwise our experience was great.
Michael S.
May 24, 2023
There were no washcloths in the bathroom, there was one hand towel. If I wanted to take a shower, I couldn't because of no towels and washcloths.
Christopher K.
May 23, 2023
My sleep tech, Karen, was awesome. So nice and explained everything. She was also a please to chat with.
Kevin M.
May 22, 2023
A good experience. The technicians were good and professional.
Magdy M.
May 22, 2023
Every body in the center do good job
Khadeeja D.
May 22, 2023
I had a male take care of me while I was there. He respected my religion (Muslim) he respectfully asked if I wanted a female as he noticed I was covered I told him it was okay as this was for my health and he wouldn’t actually be touching me. He had me place the wire under my shirt and I honestly respected that he did that. He was very nice and told me everything he was going to do before he did it. He made sure I was comfortable as I really missed my kids as I’m not use to going 1 night without them. He made sure I was okay and woke me up in a respectful manner. I believe his name was Mr Roger. This place was beautiful and everything was neat. I did notice hand prints on the headboard but I have kids so I know how that can be. Bed was made up very nicely. Not a peace of dust in sight or nothing. Restrooms was clean and neat even when getting up to leave out. Thanks for making sure I was comfortable and checking on me. This was what I call a warm welcome.
Kathy M.
May 22, 2023
Call he was extra nice!!!!
Shamar B.
May 22, 2023
The staff was was great!!
Emma C.
May 20, 2023
The technician was extremely attentive, very informative, and warm with our granddaughter.
Debra F.
May 19, 2023
everything was great. My tech for the night ,T, was so sweet and helpful and kind. I felt very comfortable and cared for at all times.
Jessica M.
May 18, 2023
Roger was very thorough and made sure I was comfortable. He answered all of my questions.
Dorothy S.
May 16, 2023
Jenny was wonderful from first contact to last. I would recommend this facility to anyone needing a sleep study. I have had 3 sleep studies over the years. This facility and staff were the BEST by far!!
Donna P.
May 16, 2023
I doubt very seriously that I can wear this I got very little rest but that’s bad cause I can’t stand something on my face or nose the facility and the techs were great
Pamela A.
May 15, 2023
This was the best sleep I had in a long time and the Techs was wonderful and took care of me well.
Vaden W.
May 13, 2023
Most pleasant sleep study that I have ever had.
Cara A.
May 13, 2023
Tracey was wonderful with my daughter and tried to make her feel as comfortable as possible with this process. The rooms were clean and comfortable and had everything we needed. I would recommend this center to anyone in need of a sleep study.
Stephanie W.
May 13, 2023
Tish I think her name is, was absolutely amazing she heard my concerns and made me feel safe in area that when I walked in I didn’t feel safe. She took great care of me. The temperature of the room was just perfect. The bed is horribly uncomfortable, and the TV remote would not work from laying in the bed had to get up and stand under the TV for it change Channels or lower the volume.
Frances C.
May 12, 2023
Absolutely loved my attendant Farman! Very personable and nice.
Mark U.
May 12, 2023
Everything about the facility and staff was great. They made this a good experience. The issue was NOISE. It's a sleep study so I need to be asleep. I was awakened after just a couple hours by the sound of talking outside my door and a television in the next room. This was very frustrating to try and go back to sleep and it interrupted the study.
Rebecca C.
May 12, 2023
I would have loved a softer mattress.
Michael S.
May 11, 2023
My sleep technologist was amazing. She was very friendly and accommodating. Please give her a raise as she reflects well on your business.
Tonya N.
May 11, 2023
Alex is awesome She explained everything thoroughly. I knew exactly what was going on since it was my first time I had no idea she’s made me feel very comfortable. It was a different experience. She is truly an asset to your company. Thank you. I don’t know
Donna L.
May 10, 2023
The Sleep Center at Aspen Grove was disappointing. Although it was easy to get to, parking great and very clean. The room was disappointing. I would have preferred a hotel setting with my own private bathroom!!!
Lillie H.
May 10, 2023
My daughter came home saying it was like a hotel and she felt very cared for by the nurse. Th at made this mom feel very good 😊
Zaiden D.
May 10, 2023
Milet was wonderful with my little boy, he was so patient and made sure my little boy knew exactly what he was doing the whole time!
Dorothy S.
May 9, 2023
Did not see a doctor at the sleep study, but the doctor who set up the procedure was great and seemed to care about the patient. We appreciate the great service!
Donald eugene L.
May 8, 2023
It was great thanks
William S.
May 6, 2023
Alex, the tech, was very friendly. Made the experience as easy as it could be
Mary R.
May 6, 2023
The bed was terrible, very hard and hard for me to get in and out of. The bathroom and amenities were great. The recliner was very nice as well. That’s why I originally fell sleep. The staff was great and being able to control my own. AC was wonderful. But not enough pillows and hard bed are my only complaint
Eletta N.
May 5, 2023
The facility, my room and rest room was very clean. The technician (Mr. G) was very professional, knowledgeable, courteous, informative and kind when interacting with ne. He helped to make the procedure more efficient and pleasant.
Phillip S.
May 4, 2023
Awesome experience!!
Barbara J.
May 3, 2023
Very nice even the lady that was giving the instructions with a very nice and patient and confident young lady
Melissa S.
May 1, 2023
Tv remote dis not work so TV stayed on all night with volume down
Chad N.
April 29, 2023
I have two complaints with the sleep center in Hendersonville. 1st… The rooms didn’t have a bathroom connected directly to it. You have to leave the room and walk in the hallway to get to the shared bathroom. If you go to the bathroom multiple times a night this is inconvenient. 2nd… The sleep masks are REUSED?! I am definitely not ok with that. You should let people know, so I could have brought my own from my house. The tech said they are cleaned but the forehead pads were greasy. I have had 4 or 5 sleep studies and that was the 1st time I was asked to use a used mask. I ended up having to use a mask that was not like mine at home (because it was a new mask). Which wouldn’t hold a seal. So I question the validity of the results of my sleep study.
Talan H.
April 29, 2023
Wonderful experience!
Patricia M.
April 28, 2023
We really enjoyed talking with Teshia, she was knowledgeable, helpful and polite!
Shanell L.
April 28, 2023
G was great!!
Christopher M.
April 26, 2023
Maguire was a really nice and honest technician. Even though I had never worn a CPAP before, he made it to be not such a scary ordeal and I am thankful.
Houston B.
April 26, 2023
Wonderful a amazing staff and thank you all for the great work that yall do so very well
Roy G.
April 25, 2023
Good
Deborah O.
April 24, 2023
Every thing was perfect
Keri L.
April 24, 2023
My Tech was Awesome! Made things very comfortable for me even though I had high anxiety! I truly appreciated his respectfulness and care. Thanks again.
Kanitra H.
April 22, 2023
The only thing I was displeased with was the amount of times I received a call/message to confirm my appointment, when my appointment was already confirmed. Even up to the morning of my appointment, I received a call and an email. That is definitely overkill! No one needs that many reminders.
Wanda D.
April 22, 2023
Tracy was very knowledgeable and friendly!
Easton T.
April 21, 2023
My only recommendation would be new recliners for parents.
Brenda B.
April 21, 2023
The technician was respectful, caring and most importantly very efficient. [G] as he wished to be called was totally the right man for the job. Brenda Baxley
Shirley E.
April 20, 2023
The technologist was VERY good at explaining everything he was going to do or what to expect.And he was very nice and polite.
Nicholai W.
April 20, 2023
Our technician (I think Tracey?) was kind, helpful, and very calming for my nervous 5 year old. She was quiet each time she came in to adjust things, which we appreciated. She also solved some technical issues very quickly! I knew we were in good hands with her.
Betty L.
April 19, 2023
Karen was wonderful. Friendly and thoughtful
Benjamin J.
April 19, 2023
The room ac wasn’t working so they had to control it from the main area so I had to sweat all night and share the same thermostat as a 70 year old lady. The bed and pillows were below avg. didn’t sleep well at all was up every hour and the amount of cords they put on u makes it impossible to get comfortable. One was always falling off
Joshua H.
April 19, 2023
Sleep technologist was very kind and helpful. The room was nice. It’s not a very comfortable experience, but that was to be partially expected. Most difficult aspect was the shortness of the wires constricting sleep to the edge of the bed and limiting movement. For those who toss and turn to sleep, longer wires would help allow for a more accurate representation of sleeping conditions and for a less difficult sleeping experience.
Edward A.
April 18, 2023
You people were fine but I didn't seem to sleep at all because of my personal condition.The thermostat wasn't working but the room seemed to be normal temp but I would encourage you to get it fixed because I like to sleep in a hot room because of my personal situation.
Anne L.
April 18, 2023
i couldn't sleep bc the tech kept coming in to re-position my cables and shined a light in my eyes multiple times. i also had to go to the bathroom and couldn't get up because i was attached to the wall. i called out for the tech to help and it took at least 30 mins for someone to respond and help me.
Bassem F.
April 18, 2023
Thanks for the awesome service
Angelica F.
April 15, 2023
I had a very positive experience. The tech was very knowledgeable and made the process very easy. I’d definitely recommend this place. Thank you!
Carol J.
April 15, 2023
No more comments
John L.
April 14, 2023
The only thing I would recommend is to have disposable cups or a bottled water in the room. I got thirsty and had to ask the technologist for water. He was very friendly and brought me a cup of ice water. If I would have known, I would have brought a insulated bottle with water in it.
Donna P.
April 14, 2023
T was my technician and was the absolute BEST! She answered all my questions and was very polite, accommodating and very professional
Mark B.
April 13, 2023
My Tech was excellent, and the room was very nice.
Jackie C.
April 12, 2023
Everything was well executed and professional
Augusta O.
April 11, 2023
Best ever.
Michael S.
April 11, 2023
The bathroom door needs a handle to help with closing the door.
Josie P.
April 11, 2023
Was unable to get a full rest. No reflection on the center. I just couldn’t relax to sleep
Rosalie G.
April 10, 2023
Very satisfied!
Mark V.
April 10, 2023
Great experience. I anticipate that what was learned will greatly impact my sleep and health going forward.
Kevin W.
April 7, 2023
They were amazing. Very professional and super nice. I enjoyed staying there.
Tabitha W.
April 7, 2023
Ms. T was awesome.
Timothy C.
April 6, 2023
Good Place to have your sleep study.
Cathy M.
April 6, 2023
I have not seen a Doctor yet
Alanna D.
April 4, 2023
My sleep technologist was very kind the person that opened the door was kind as well I felt very comfortable and would definitely recommend your location. I believe they went above and beyond to make you feel comfortable
Paula H.
April 3, 2023
Overall great job done for me. Bed was very comfortable. My tech was very nice and polite. He explained what he was doing as he set everything up for my test.
Edwin T.
April 1, 2023
Mr. G was so patient with my wild two year old son. Room was very spacious, clean, and comfortable.
Jeffrey L.
April 1, 2023
The Sleep technician was great, she explained everything and answered all my questions
Cameron S.
March 30, 2023
Tech, G, was excellent. Thorough, very responsive, knowledgeable and patient. Experience was managed very well. I felt like whomever runs this place takes it seriously.
Carlene F.
March 29, 2023
My tech was very courteous and made it a very good experience.
Diana A.
March 27, 2023
The facilitator and room were wonderful. My comfort was a high priority. Prior to my appointment my questions were answered in such a way as to make my sleep study run smoothly. I will be happy to recommend this center to anyone needing this type of evaluation.
Christine C.
March 25, 2023
My tech was amazing, very kind and supportive.
Loretta H.
March 24, 2023
The technician (McGuire?) was very professional and also extremely patient with my questions. Thank you for your kindness
Alan L.
March 23, 2023
I appreciate getting the phone call to let me know that there was a opening prior to my April 14th appointment.
Shirley Y.
March 23, 2023
Thank you for receiving me and treating me like a patient of concern. If I know anyone else that needs this type of treatment. I’ll make sure I mention your service and recommend your services. I appreciate what you do, also how important you’re service makes you fell
Shannon G.
March 22, 2023
I may have missed reading something important about directions, but the GPS took me to the door of an ascension st. Thomas that was closed, but all lights on. I was confused.
Keith V.
March 21, 2023
Roger, the Sleep Technologist was outstanding.
Robert H.
March 21, 2023
Jenny the technologist was very helpful
Rajeev N.
March 17, 2023
The bed was very uncomfortable. Two pillows that were provided were of different sizes, one was a queen size pillow and the other one was a twin bed pillow. A fleece sheet was provided which looked so worn out. The rest room was not attached to the room and it is very inconvenient to go outside the room in pjs and with all the wires into a general hallway to access the restroom. The stay in that small room was not at all comfortable to say the least.
Kevin O.
March 17, 2023
I had a fantastic experience. Jaime, the sleep tech, thoroughly explained the process and ensured I was cared for from start to finish. 10/10 would recommend it!
Sara P.
March 17, 2023
My sleep tech was very good. Explained stuff very well and was very helpful. Very clean environment.
Andria G.
March 16, 2023
I had a great experience at your facility. Jamie was absolutely AMAZING!
Arthur Z.
March 16, 2023
By its nature a sleep study is not necessarily a positive experience. However, a bit more attention to the details might make it a bit better. The technologist, while competent, worked mechanically and without much personability. The room itself was kind of sterile and uninviting, and not conducive to inducing sleep. The lock on one of the bathroom doors did not function properly, and another (female) patient walked in on me (male) while I was in there. And there must be some way under Heaven wherein the electrodes can be applied in a manner that itself does not actually interfere with restful sleep. Apart from those caveats, the overall experience was fair.
Lisa J.
March 15, 2023
My technician I believe (Roger) was amazing. He explained everything and took great care of me. The facility was very nice and clean Appreciate the service and care that was provided
Rosemary V.
March 14, 2023
My technician, Roger, was excellent! Kind, respectful, and great at making me feel less anxious.
Richard C.
March 14, 2023
Professional and personal treatment. I was made very comfortable.
Jack W.
March 11, 2023
I didn’t really like sharing a bathroom part but I understand and it’s no big deal.
Drew T.
March 10, 2023
The Sleep Center and personal were excellent. Curtious and helpful.
Camden P.
March 10, 2023
Doing a sleep study for a 5 year old was daunting already but the tech made him feel very comfortable and we breezed through it. She was definitely a pro when it came to children, which just made the study so much easier on both of us. Amazing communication as well.
Randall R.
March 10, 2023
Jack/Jill bathroom is a bad idea. The person next to me got up several times during the night-door lock is loud, along with loud flushing of toilet. This does disturb peaceful sleep
Kaniah B.
March 10, 2023
Ashley was amazing !!!
Glenna S.
March 9, 2023
Ashley was wonderful. She made it very relaxing as I was a little nervous. Room was awesome.
Leigh C.
March 6, 2023
Nurse was great! All went great!
Greg P.
March 4, 2023
My technician was exceptional. She made the whole experience excellent.
Tabitha H.
March 4, 2023
The facility and staff were wonderful. I just think as a stomach sleeper being told to sleep on my back is different. As is having a very short length of wires attached from my head to the wall. Overall I'm skeptical. I feel as though I woke up in the exact position I fell asleep in. And that is not normal so I don't see how one nighta test is supposed to be conclusive.
Marijo M.
March 3, 2023
Tracy, my tech made the experience excellent. She was welcoming, kind, thorough, and considerate. She was working alone because a tech called in sick. Under the circumstances of working alone she did an excellent job.
Robert M.
March 3, 2023
My nurse was superb.
Sariah M.
March 3, 2023
The tech was fantastic!!! Very caring and attentive!
Laura W.
March 3, 2023
I left my pillow on the bed. Can I make arrangements to pick up later? Laura Wheeler 615-415-0127
Curtis R.
March 2, 2023
My nurse was so sweet , everyone was great.
Larry E.
March 2, 2023
Jamie was wonderful
Michael B.
March 2, 2023
The technologist (Tanisha-I think) was excellent and made me feel very comfortable. Very professional and efficient. You can tell she cares about what she does and the patients.
Rose W.
March 1, 2023
The room was clean and comfortable. The tech was very courteous and patient.
James H.
February 28, 2023
Only critique: way too many pre-notifications in my humble opinion. One email and one text to confirm the appointment, then one email and one text reminder is plenty. Otherwise, my experience was excellent!
Michael W.
February 27, 2023
The Technologist was very good. He was kind, attentive, focused, and very respectful, and concerned with my feelings and nervousness. He was on point the whole time and patient with me. I really liked him and he was short staffed and still didn't seam to be upset about not having additional staff to help him. The room was fine, but the furniture seemed stained and worn. It appeared to be less then what I expected. There were stains on the nightstand and headboard which grossed me out. I tested the areas and it seamed to be more of a wear issue then a stain or dirty issue, however.....the look was not pleasent to come into a room where you were going to sleep when you are already nervous to begin with. This is in no way a reflection on the Technolgist.....he was wonderful and I give him a Five star! At the end of the day, I paid $1,751.00 when I arrived, and worn out furniture was not pleasing to me to say the least. I took pictures to document the room if you would like to see them.
Esraa D.
February 27, 2023
Esraa dasan
Robert W.
February 25, 2023
Excellent experience!
Dale F.
February 24, 2023
The entire experience was a joy! The technologist made me very comfortable and that made all the difference in the world!
James M.
February 24, 2023
The attending nurse/tech was very professional and informative and very nice
Dianne S.
February 23, 2023
I had never had a sleep study prior to last night. Tracy was very informative, telling me what to expect and what she would be doing during the study. I felt confident and comfortable, but have an extremely hard time sleeping with restless legs and the wires attached to me. Tracy was very patient with me and quickly helped me with any needs I had. I wish that I wasn’t so restless. Hopefully, the study picked up on what I might need to receive a good nights sleep.
Daniel H.
February 23, 2023
The door to enter the building should the number 107 on the outside so I would Know I was at the right place.
Carol C.
February 21, 2023
I was a bit nervous about the test but the Technologist made my experience a great one.
Sarah B.
February 21, 2023
The facility is woefully in need of an update. I’m sure it’s clean, but it’s so dated and unattractive that it seems dirty. I kept thinking Norman Bates was behind that awful shower curtain. The room had waaayyy too much light. Karen, the tech who was assigned to me, was so nice. However, I was disappointed that, for some reason, she did not test c-pap on me, which was something she had told me was going to happen.
Allison W.
February 17, 2023
Farman (sorry if spelling is incorrect) was excellent. She was so patient and kind with my daughter and made us both feel comfortable. This was all new to both my daughter and I and she made it so easy. Also, when I called for my appointments everyone I spoke to was wonderful. Everyone was helpful and kind. I felt very comforted with this new experience for us as a family right from the start. Thank you! Keep up the great service!
James G.
February 17, 2023
Ashley was great
Virginia V.
February 16, 2023
You are treated like being at home
Christie M.
February 16, 2023
Great facility!!! Tenesha “T” was amazing! She explained everything and was so kind and knowledgeable. Extremely professional. The room was clean and relaxing. The bed was very comfortable and the staff/environment took all of the stress out of the equation. Thank you!
Robert R.
February 15, 2023
I still have not received my results from my study done on 1/25/23. I need to get my new cpap machine and mask.
Gabryl C.
February 11, 2023
The technologist that assisted us was very professional and kind.
Patty B.
February 11, 2023
Tracy was super. I have never done a sleep study before and Tracy did a wonderful job!!
Julie M.
February 11, 2023
My technician/nurse was awesome. I was nervous and she made me comfortable.
Alan W.
February 10, 2023
I was instructed to take my sleep medicine on arrival because They would have me hooked up and in bed in one hour. I was one of 3 patients and the last one to be prepped. I sat for 90 minutes before the tech came in to the room. Then, another 30 minutes before I was set to go to sleep. I timed my medication to be asleep much sooner. Why not stagger arrival times for patients?
Gail A.
February 8, 2023
I had a hard time sleeping with the wires etc,I don’t think i could sleep more than 1/2 hour. I hope that was enough for any recommendation for diagnosis of sleep apnea! I do think a patient should be told about glue in the hair so one could prepare time for washing hair after leaving! Perhaps a light sedative could be given to assist patient in sleeping! I am very disappointed I did not sleep much as it was a waste of time and sleep! I tried everything melatonin, Tylenol, my own pillows! I was not nervous and the bed was very comfortable as was the room. Mainly sleeping with wires and specially the wires on my temples and face really bothered me!! Jennifer the technician was wonderful and made me feel very comfortable! I just hope some evidence was found about my sleep issues!
James V.
February 7, 2023
Need hooks in room. Nowhere to hang my pants and a fresh shirt!
Andrew D.
February 7, 2023
Taneisha worked so well with my 16yo son that has anxiety and is on the autism spectrum. She Meade the whole experience that much easier for us!
Paulette T.
February 7, 2023
Jennifer, my technician was wonderful. She knew I was nervous when arriving And she made me laugh and put me at ease. For a medical Stay away from home I enjoyed myself.
Micheal U.
February 6, 2023
The Sleep Technologist was very helpful in expelling the sleep study. She was very professional and respectful throughout the entire process. I would definitely recommend this place to family or a friend. 5 star rating across the board!!
Melinda B.
February 6, 2023
Wished tech told us her name
Angela E.
February 4, 2023
The bed was terrible and there really should be a regular mattress option. I couldnt sleep and today I am having neck and back pains. Also not a good Idea to have a sleep center near a train track. When I did fall asleep, the train woke me up. For those 2 reasons, I wouldn't recommend. My tech, Jenny, was amazing and super friendly.
Patricia C.
February 2, 2023
Your technician was outstanding! She seemed to be holding down the fort all on her own, AND doing a top-notch job. Her demeanor was highly professional, obviously experienced, but she balanced that with a welcoming and helpful attitude. A1 in my book.
Deborah T.
February 1, 2023
I am very pleased and happy with St. Thomas Ascension. All of the staff are very pleasant and professional. Dr. Collar, his staff, and Jenny, my sleep tech, are, and were so welcoming and supportive. This us an awesome practice!
Darlene G.
January 31, 2023
Roger was very personable and friendly. Made me feel at ease. I slept very well there.
Carolyn O.
January 28, 2023
My sleep technician was absolutely Amazing!!! Very knowledgeable and kind. Thanks, Carolyn Smith Onyeme
Curtis S.
January 28, 2023
Only reason post visit instructions got less than excellent is because there really wasn't any to note. I already have follow up scheduled with Dr prior to sleep study.
Jack H.
January 26, 2023
I felt at ease and enjoyed the experience!
Brittany B.
January 26, 2023
Dr. G was very nice, and eased some of my fears Because it was my first time having a sleep study done.
Billy F.
January 24, 2023
My experience is probably influenced most upon entering the facility. My son is in a wheelchair and requires a lot of supplies for his care. I had 3 queen size pillows for supporting him in bed, a large gym tote with diapers, waterproof bed pads, etc, my purse and a small book tote, carrying all while navigating my son’s wheelchair. The technician walked a smart bit ahead of me. I had to stop halfway when turning a corner to set things down and readjust to make it to the room. Only then did she think about offering to help carry something. I don’t expect special treatment by any means but that set a bad tone for the evening. I was also shocked a hospital bed or even a bed rail was not available.
Richard P.
January 23, 2023
The bed was very uncomfortable
Jim N.
January 23, 2023
Chairs to sit in were very uncomfortable
Keisha P.
January 23, 2023
Jennifer and Alex were great!! They were very knowledgeable. They made things less awkward and were easy to talk to.
Sam S.
January 21, 2023
Very professional, we were treated very well. The room snd bed were nice. The technician watched over the patient all night.
Paula R.
January 20, 2023
The nurse was very nice and wonderful
Deborah B.
January 17, 2023
My only complaint is having to share a bathroom. It’s hard to sleep when you somewhere strange and every time the person next to me went to the bathroom it would startle me. The staff was great and the room was decent.
Knox W.
January 14, 2023
Tracy was great
Steve W.
January 14, 2023
Everything was excellent
Cynthia M.
January 13, 2023
Thank you Tracy!
Zaniyah P.
January 13, 2023
Alex is the best,We loved her!
Nick K.
January 11, 2023
Considering I was wired up like a lab test animal the experience couldn’t have been any better! Roger did a great job
Donna H.
January 11, 2023
Roger was great
Arthur B.
January 10, 2023
Our experience at the center is excellent. I would highly recommend center to anyone. Thanks for your patience and your professional service. Blessings to each you!
Jeremy W.
January 10, 2023
Shower head needs fixing or replacing. Also, I was just on the back side of an ENT infection so I can’t hear out of my right ear and had to take some OTC medications to clear my sinuses. Luckily I did, otherwise we’d have had to reschedule or cancel.
Ruby B.
January 10, 2023
Shower was not very good. Could not adjust for my height.
Maurice B.
January 9, 2023
The technicians was great they took care of all my needs
Timothy S.
January 9, 2023
Very comfortable environment, the staff was awesome, and the experience was a very positive one. Many thanks to Jennifer for your kindness and understanding while working with me!
Collin A.
January 6, 2023
Jamie was a great technician. Very personable and she really helped alleviate my worries going into to testing.
Kristy R.
January 6, 2023
Everyone was wonderful.
Sherese C.
January 6, 2023
Bedding was unclean and the tech had to change the bedding due to soiled stains on the cover and pillows, and brown skin like flakes or crumbs on the bed sheets went I turned the covers down. Kleenex box was on the table, but it was empty. Remote for lights and fan did not work.
Terry N.
January 5, 2023
Very comfortable and great sleep
James J.
January 5, 2023
The room was a little dated and the bed and sheets/blankets were not very comfortable. Everything else was excellent. Good instructions and communication and the sleep tech was very nice and courteous.
Gordon S.
January 5, 2023
McGuire was our Sleep Tech. The sleep study was done on my 7 year old son. McGuire was fabulous with him. He explained everything he was going to do and explained it while he was doing it. He was very quiet when entering our room during the study of something needed to be adjusted or reattached. I would most definitely recommend going there and having McGuire as your sleep tech. Thank you so much for being so kind and making my son feel at ease and not scared.
William W.
January 4, 2023
Very nice
Linda S.
January 3, 2023
I appreciate your kindness and your courtesy so much. You did so much to make my visit a most pleasurable experience. Thank you so much!
Mark W.
January 3, 2023
Mullatt was great: professional, empathetic and respectful for my personal comfort.
Paula C.
January 3, 2023
Carrie did an outstanding job. So did the other tech(s) who did my study.
Stephen M.
December 29, 2022
I’m sorry for this but I forgot the gentleman’s name he was awesome. I appreciate everything her has done for me.he made it feel like home thanks again Stephen mink
Dustin P.
December 29, 2022
The sleep tech Jaime was beyond awesome.
Patricia D.
December 28, 2022
It was extremely organized . I had one of these done several years ago not here in N J this was much Better and more comfortable
Ronald P.
December 27, 2022
The services provided were above all reproach with Excellence above anything I’ve ever witnessed! Please feel free pat yourself on the back and I pray that you will have a blessed New Year.
Ramona K.
December 22, 2022
Our experience was so positive because of the techs - Jami and G. They were exceptional. Thank you.
Sade C.
December 21, 2022
It was so hard to fall asleep and the TV didn’t work in my room. Other than that it was good
Karen W.
December 18, 2022
Tracy was wonderful! Kind, considerate, and efficient. Highly recommend the program.
Richard R.
December 16, 2022
I do not give such high marks unless earned …Great Staff
Gladys J.
December 16, 2022
My Tech, Ms. T. , was so cordial. She was very respectful and thorough in her explanation of the process that I would be experiencing. She was patient with me and my safety was Paramount from start to finish. Her rating with me is a 10 out of 10. Thank you. Gladys Jones
Kimberley D.
December 15, 2022
I didn’t sleep well. The staff were very nice about that. Thanks to T for all her help. Thanks again
Leah M.
December 15, 2022
Really loved Jenny. She was personal and professional and answered all my questions. Top marks for the amazingly comfy bed. It was not a burden at all to sleep there for a night, even with all the wires!
Michael W.
December 11, 2022
G was professional, informative and very attentive. I would recommend him to anyone
Randolph F.
December 10, 2022
McGuire was very good at everything !
Marquez P.
December 10, 2022
The young lady that was taking care of me was great
Theresa J.
December 9, 2022
Miss “T” is a great asset to your company!! Very personable and professional. The shower did nothing t work!! That was the only hiccup
Paula F.
December 9, 2022
So pleased to have Manlet as technician again. He is totally on task with every detail. And personable! There was more activity needed this visit adding the CPAP to the oral appliance, adjusting pressure, adding a chin strap, etc. He’d communicate, enter, address the issue and slip out. Altogether a successful visit. Thank you.
Jacob W.
December 3, 2022
Thank you for a wonderful experience. I was a bit nervous coming into this test, but everything was well explained and I was made to feel very comfortable.
Mary E.
December 1, 2022
The girl did wonderful!!
Gary C.
November 30, 2022
Experience was great! Bed was relatively comfortable. Sleep Technologist was awesome. She tried 3 different masks, last type did the trick! She clearly communicated all steps in advance. Felt comfortable, although I would recommend using electronic locks to each door to the bathroom. Hearing the click of a door lock in the middle of the night caused some anxiety. I found myself a few times listening for the door lock-set or for the door opening.
Sherri S.
November 28, 2022
It was a good experience. The tech was kind and very informative.
Thomas S.
November 24, 2022
Great staff
Peter R.
November 22, 2022
My stay was good and my staff were excellent in their messages and instructions I would recommend this center to other people and come in for more treatments if need be
Kim V.
November 22, 2022
Super great!! Just one problem I already did a survey in the room and I don't like automated surveys.
Marsha K.
November 21, 2022
My nurse was the best she was on top of everything. I would truly recommend this sleep study. If I could remember her name i recommend her to do others.
Sarah M.
November 21, 2022
I had a excellent Technologist she new the answer to all my questions and carm my fears
Steven B.
November 19, 2022
Ms. T and staff were awesome!!!
Patricia R.
November 18, 2022
Everything was perfect from start to finish! I was even called the morning of the appointment to inquire if I had any questions, which I did not, because I had been so well prepared.The private room itself was very well appointed, with every amenity possible. The bed was SO comfortable, and I was even offered a wedge for my head since I have Congestive Heart failure. My technician was an angel, constantly aware of any necessary changes for mask or equipment-we spent a very enjoyable night together! I commend St. Thomas for having the foresight to have the best Sleep Center in Murfreesboro. As usual, they are the first in everything!
Kayla B.
November 18, 2022
My Tech Ms.T was extremely amazing 🤩
Mark W.
November 16, 2022
My sleep tech was awesome! Very patient, he clearly explained the procedure, he was very understanding when I had to get up in the middle of the night, and he was still pleasant and helpful when the test was over.
Lisa W.
November 16, 2022
My technologists Jennifer was absolutely by far the best!!!
Hussein H.
November 16, 2022
Very good place
Sheryl S.
November 14, 2022
Not opening until 7:15 during the winter months is an inconvenience. Otherwise, everything was great!
Lenora S.
November 12, 2022
G the technician was exceptional in the entire process, Experienced, knowledgeable, communication. Answered my many questions. 5*****
Carter H.
November 12, 2022
Alex was great with Carter. She took time to explain everything that was going to be done.
Roderick F.
November 12, 2022
The arrival and McGuire the technician were fine. He was very courteous accommodating and supportive.
Patricia O.
November 11, 2022
The Technician “G” was great. He explained everything in a way I could understand everything that would be happening. Very efficient and professional. I was a little anxious Upon arrival but he made it all go so smoothly that my fears faded away quickly.
Angel O.
November 10, 2022
Ashley is the best! She was kind and respectful explaining everything to me. Very professional.
Tammy S.
November 9, 2022
Terrific personal attention by technologist. Would love to have had a shelf or counter in bathroom for my toiletries that I could actually reach easily. The shelf over the toilet was too high and I dropped an earring that I never was able to find-maybe fell in toilet?
Robin C.
November 9, 2022
Roger in Hendersonville was both professional and warm to interact with and went beyond my expectations! Robin Cox
Brittany M.
November 5, 2022
The mattress was hard and uncomfortable
Jerry C.
November 3, 2022
Jaime was amazing! She was very sweet and good with my son! She made sure we had everything we needed and checked on him regularly!
Rhonda S.
November 2, 2022
Very professional Tech. So pleasant and helpful. The room was very nice and clean. Bed was so comfortable.
Renee V.
November 2, 2022
Thermostat didn't work in my room. I had 3 blankets on and still cold with cpap. Otherwise great!
Michael R.
October 29, 2022
My sleep tech was great, professional,very courteous/helpful and was a pleasure to meet. I was a little nervous and after just a few minutes I felt very comfortable with her. Good job!
Yolonda R.
October 28, 2022
Jamie was exceptional. She was very knowledgeable and professional. She is a great asset to have on your team.
Leesa S.
October 27, 2022
T, my sleep technologist was wonderful! She was very professional and caring, making sure everything was just right. I can't say enough good things about her. Aside from being extremely happy with her, I noticed a couple of things about the room which had nothing to do with her. The bathroom - had a faint smell of urine when I arrived. And too bad that toilet was installed so close to the sink but I know you can't do anything about that. Also the sink has no real place to set toiletries, etc. on and there's nothing nearby. Maybe a toilet seat with a lid would help, to have another place to set things. Just my 2 cents!
Karen R.
October 27, 2022
The Sleep Technologist was awesome! With every issue, she had a solution.......very polite and engaging.
Rocelyn M.
October 23, 2022
The Tech was great... Nothing against her. However, I believe this center should be more ADA compliant. Everybody with a disability cannot make it to the downtown center. It appears this is the only way a person with a mobility issue can be properly accomodated. This should not be the case. If you offer the service then you should be ADA compliant no matter what location.
Ann M.
October 21, 2022
Thought the room and bedding would be a little nicer.
David R.
October 20, 2022
The Tempurpedic Bed was insanely hard. Very uncomfortable for me and I sleep on a firm bed at home. Rock Hard.
Lydia T.
October 18, 2022
Having coffee available in the morning was a wonderful touch.
John W.
October 18, 2022
It was not fun, but it was not meant to be. I had to sleep on the wrong side of the bed and that threw me plumb off. Jennifer was magnificent, could not have been any better. ( GO VOLS, they deserved that one ) Trying to sleep with hoses up your nostrils and wires glued to your head is a formidable task. I reckon I slept some. Just maybe we learned something. I hope so. Future sleepers, carry something to read.
Paula F.
October 18, 2022
Tech was exceptional. Facility was very nice. Enjoyable experience. Thanks
Audra S.
October 15, 2022
McGuire my tech was very helpful and explained everything very well. He made me feel comfortable and I was able to relax when I was a little anxious. It was a better experience than I expected. Dr. Haynes is always very patient and explained the test very well. He came in on a Sat. just to go over my results which I greatly appreciated!
John B.
October 14, 2022
She was very good to work with.
Jere J.
October 13, 2022
The whole process was professional and efficient.
Edward W.
October 13, 2022
Very knowledgeable and professional staff
James C.
October 10, 2022
Would have liked to know more on the next steps , all I was told we got a lot of good info, liked to knew a little more on my test .. But the tech may not have had any info or allowed to give it ..ty have a blessed day
James Y.
October 8, 2022
The instructor was very helpful and shared things about how helpful a c-pap machine can be. Very nice place.
Madden T.
October 8, 2022
Everything was great. Maybe over coffee in the morning in the rooms :)
Jane T.
October 8, 2022
McKenzie was very professional and helpful. She was kind during the testing. She made sure that I was comfortable. She explained everything throughly. It seemed that she and her co-worker were a good team.
Patricia H.
October 6, 2022
The sleep technician was awesome and made me feel very comfortable. Dr. Coller has already provided me with the results. He has provided excellent care over the years. I am grateful for his care and attention.
Ivyahna B.
October 6, 2022
Our stay was awesome!! They were so kind!!
Tracy H.
October 4, 2022
I would only suggest you invest in better sheets and blankets. That would be my only critique
Michael B.
September 30, 2022
Jamie was amazing!!
Michael B.
September 29, 2022
T was fantastic- patient and caring. I would have liked some shampoo the soap was not great.
Phyllis T.
September 28, 2022
Loved the tech Jenny. Explained things well and I knew what to expect
Hong T.
September 27, 2022
Good
Jonnalyn B.
September 27, 2022
Jen was so wonderful. She calmed my nerves instantly.
Judy M.
September 26, 2022
There was no mirror in the room, and no shampoo in the shower. Additionally, the technologist woke me up at 5.30 am to tell me I was finished and remove the wires - even though he knew that I was sleeping and had to be at work at 8.00. This seemed completely unnecessary. Why not let me sleep until at least 6? I already had a terrible night's sleep because of all the interruptions and wires - seems cruel to wake me up when I'm finally sleeping! Otherwise it was fine - I would definitely NOT recommend this for ANYBODY! The experience was not pleasant in the least.
Allison W.
September 25, 2022
Jamie was excellent! She made me feel very comfortable with the process and I appreciate her efforts.
Janet R.
September 23, 2022
T was excellent. She went above and beyond to make me feel comfortable and safe. She was courteous, caring, and knowledgeable. I on the other hand had difficulty falling asleep and staying asleep. I don’t usually have that problem and I’m not sure why it happened. I usually fall asleep quickly and sleep like a log. T was patient and caring. I’ve had 3 other sleep studies before and she was the best tech I’ve ever had. I hope I slept long enough to get the data needed.
James L.
September 22, 2022
The address listed the suite for the sleep center, but no indication was on the outside of the building. I did not get the email that had the instructions to use the door bell beside the main doors to the doctors' offices to get entry. Luckily, another patient was there who had gotten the email with those instructions. It all turned out well, though.
Lauren M.
September 21, 2022
I would recommend taking payment prior to being hooked up to all of the cords.
Maria C.
September 20, 2022
Everything was excellent
Misty R.
September 20, 2022
My tech Jennifer was amazing and made me feel so comfortable. She was extremely knowledgeable and helpful in every way.
Renee V.
September 20, 2022
The technician was great and the room was very comfortable. I never saw another patient, although I knew there were 3 others. Things were very quiet and every need of mine was pleasantly met. I highly recommend this facility.
Vicki H.
September 19, 2022
Jenny was great! I was greeted by her, she explained everything and put me immediately at ease.
Sheila W.
September 14, 2022
Beds very uncomfortable for someone who has a multiple bulging disc in their back. I think a in-home study would’ve been better for me. In-home studies is it for everyone, but I think it would’ve been best for me and my personal situation
Donna S.
September 13, 2022
No place to hang clothing or lay out your night and morning necessities. And no one cared.
Anita S.
September 13, 2022
My technician Jenny was wonderful. Thank you for a good experience.
Connie S.
September 10, 2022
Makenzie was an excellent tech
Alana B.
September 10, 2022
It was very comfortable experience. The tech was very courteous, knowledgeable and kind. The room, bed and evening was great! Every aspect of this was very easy and accommodating. Thank you all very much!
Sherry H.
September 9, 2022
The room and bathroom are really old and outdated.
Lauren D.
September 8, 2022
Tanisha was incredible! She made me feel comfortable and at home.
Charlie W.
September 7, 2022
Everything was really great and everyone here was really great and helpful.
Larry M.
September 5, 2022
Very professional
Susan S.
September 2, 2022
My original contact with Dr. Brevard Haynes was in 2005. I have referred 2 family members, now his patients. I will continue to refer people to him. Jamie, the technician for my 2nd sleep study (insurance related), was great at explaining the timing of everything and the hook-up process, and answered what few questions I had left. She introduced herself at the beginning and mentioned her name again later, which is a good practice.
Sheryl H.
September 2, 2022
Too cold even after a blanket. Not told to change clothes. Put in room with no instruction. Need more verbal communication with staff and patient. The unanswered question needs to be 2 questions. Travel there and getting in the building was well documented. What to expect after entry was not, I went on a shoestring from a prior sleep study in Michigan.
Ivan G.
September 2, 2022
REaly enjoyed working with T don't recall her full name she said call her T. She was professional and really nice to work with. Give her a huge bonus
Duaine M.
September 1, 2022
Very smooth and comfortable experience.
Brenda C.
August 29, 2022
The bathroom door could use a handle for elderly that can not pull and push with muscle strength but other than that it was a awesome experience.
Robert F.
August 27, 2022
I think my technician’s name was Audrey. She’s been employed there for 17 years. She was very cool calm and collected with me as I had a phobia about in or around my face. I did have a slight panic attack after the 1st hr and 1/2 and she let me work it out and told me how well I had done to start. The rest of the night went as well as I expected. Had to get up several times to urinate, but was able to go right back into the mask. Thank you for understanding and helping me!
Stacy M.
August 26, 2022
My technologist was very friendly and helpful. She made my stay very pleasant. The bed was very soft and comfortable.
Mark B.
August 25, 2022
The facility appeared to be very clean. Both of the Sleep Techs were wearing their masks anytime they were interfacing with me. They were very helpful explaining what was going to happen during the night, and making sure that they answered any questions I had.
Lori N.
August 24, 2022
Millet was awesome and made me feel at home!
Suzanne M.
August 24, 2022
The bed was uncomfortable which kept me waking up with my hip hurting since I sleep on my sides. That does not happen on my bed at home.
Tracy A.
August 23, 2022
Kari was awesome!!
Katherine C.
August 23, 2022
room was very cold, 66, upon arrival. I was glad to be able to adjust temp myself. Bed was soft but comfortable. Thin bedding covering. I kept forgetting to ask for another blanket. Suggest wearing warmer PJ's. Mine were summer short type. Lamp on table did not work. Throughout the night I heard noises (voices, knocks, banging). Not sure if this contributed to my not being able to sleep. Of course, having to deal with all those wires didn't help. Understand that is part of the process. Anyway, technologist told me they got what was needed so guess all ends on a good note. Kitty
Lugene H.
August 22, 2022
The room was large, very clean and quiet. Private bathroom.
Angela D.
August 20, 2022
The only reason I left a few fair remarks is because I think when you are scheduling patients you should never schedule small children at the same time or at least put them further away from other patients. Staff was great but a screaming crying child and other loud noises was not.
Thomas W.
August 19, 2022
My rating for ...over4all experience... was fair, not because of your facility or personnel, but because it was the worst night's sleep I have ever had. I hope the conclusions of the test were beneficial and I am sure the VA will contact me regarding the results and follow-up. Thank you for your help and professionalism.
Sharill J.
August 19, 2022
The person who assisted during my care was very helpful and kind.
Joseph N.
August 19, 2022
Very friendly staff, very efficient.
Sharon B.
August 18, 2022
Cost is to high prople that really need could not afford
Rhonda S.
August 17, 2022
It would have made me feel more comfortable if each room had a bathroom. But other than that it was great. The sleep tech was very nice and went over everythingj
Isaiah F.
August 17, 2022
For the parents of minors who have to stay there, please have something for them to sleep on that fully reclines. The recliner in the room is not very comfortable, so I ended up having to sleep on the VERY hard floor and was miserable.
Diatra A.
August 16, 2022
Remote to tv not working
Jeanna L.
August 12, 2022
Everyone was kind and accommodating!
Michael B.
August 10, 2022
Like most people I was unsure about sleeping somewhere unfamiliar. But Jenny, the woman that spent the night with her was very welcoming and made me feel comfortable. Everything about the experience went very well
Nancy M.
August 6, 2022
Tracy was a very good tech she was really nice and done a very good job . I was nervous because I knew I would have to use the restroom several times through the night and she was always quick to get there and for me to get up.
Gary G.
August 5, 2022
“ This sleep study was so much better than I had experienced during my first sleep study at another location. My technician was excellent! She was totally professional, considerate and caring! She made each part of the testing comfortable and explained in full detail each step of the test in advance and during each procedure! She would always ask me, and my wife, if we had any questions. Providing us with excellent information. Kanisha’s positive, happy and caring attitude made both my wife and myself very comfortable ! I am very thankful for her, making this experience so positive! We were also very impressed with the facility! It was so comfortable, quiet and clean. Thanks Dr. Mendez for providing such a quantity facility and staff like Kanisha to provide my sleep study! “ Gary Graham
Larry L.
August 4, 2022
I would recommend lowering the tv position there is no reason to have to look up at such an angle-my only suggestion staff were great
Kimoniece W.
August 4, 2022
Mrs. T is the best. I received great care from her.
Linda M.
August 4, 2022
My technician, Tracy, was awesome! #5stars🌟
Michael M.
August 1, 2022
The room was cold.
Jeffrey G.
August 1, 2022
Best experience I have had at a sleep center
Hailey F.
July 30, 2022
Need to get better tape for the thing for the nose so u don’t wake the little kids up all the time they are already scared and with that tape coming off it make it 10 times worse cause they have to keep coming in and redoing it and it just makes it way harder for the little ones there already scared and that makes it way worse
Susan P.
July 30, 2022
I was very pleased with my sleep study experience. I have had several studies previously but, I must say this was the easiest one I have had. The room was quite nice, the bed was comfortable and the staff is excellent. I can highly recommend this sleep study lab.
Amy C.
July 30, 2022
Maguire was wonderful very personable and professional
Peerless L.
July 30, 2022
Jamie M. Was fantastic. You are grateful to have her on your team. She was so patient and kind. Very warming spirit which made it easier to go through the process.
Cynthia L.
July 29, 2022
McGwire was very kind and caring. I hope I remember what the respiratory therapist told me.
Evelyn R.
July 28, 2022
Our technician, Gerardo, was fabulous. He developed a professional but excellent rapport with my three year old and really helped put her at ease. He seemed very knowledgeable and answered all of my questions with ease. I was extremely pleased and surprised with how quickly dr. Valentino got back to me with our results. Our entire experience was excellent.
Sharon D.
July 28, 2022
The technician was compassionate.
John R.
July 27, 2022
This was great.
Tahra W.
July 27, 2022
My tech that did my test in the boro I think her name was caylee she was excellent I am not good with names but she truly was professional courteous personable and explained everything so that I wasn’t nervous or wondering she is an all around great employee and made my experience even more comfortable and easy when you have no idea what to expect
Randy B.
July 26, 2022
I was a little nervous at first but the Lady that took care of Me Her Name is Jennifer She Helped Me to relax and made me feel Very Comfortable Like a Family Member Very Polite explained everything to Me to make Me Feel Very Comfortable if I would have to redo this I would like to Have Her to Take Care of Me the Next Time if necessary and She Should Be Promoted 🙂 Never Frustrated Very Calm and Collected and Professional ! I am Very Happy with the overall experience and She Made Me Coffee ☕ in the morning that was Fantastic !! I apologize for not punctuating. I am not very good at spelling I'm using speaking text I can read just about anything but writing something down has never been my cup of tea. But Thank You For Understanding 👍 I look forward to finding out about the results ! 👍 Thank You Very Much and Have a Great Evening!!!
Matthew F.
July 26, 2022
Farmen was incredibly kind, patient, and very helpful with answering all my questions!
Alan C.
July 26, 2022
Jennifer was very personable and calming and she was very quick when I needed assistance.
Marta D.
July 25, 2022
Jennifer was great and put my mom at ease and made the experience fun for her.
Teresa B.
July 25, 2022
Bed was much too hard and uncomfortable
William D.
July 23, 2022
My tech was kind and fully explained everything.
Swapnil N.
July 23, 2022
Tracy was very cordial and helpful.
Jonnalyn B.
July 22, 2022
My technologist Carrie was so kind. She calmed my nerves from the start so the experience was positive.
Lester W.
July 22, 2022
My Sleep Tech “G” was awesome. He was very informative and made sure I had a successful session. Thanks G!
Craig C.